Shipping Policy

Last Updated: 20 October 2026

At BOXY THREADS, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Availability

We currently ship orders to locations across India.

Delivery availability may vary depending on the PIN code and courier service coverage.

2. Order Processing

Orders are generally processed and dispatched within 24 HOURS after the order is successfully placed and payment is confirmed.

Orders placed on Sundays, public holidays, or during special sale periods may require additional processing time.

Once your order has been dispatched, you will receive shipping/tracking information through email, SMS, WhatsApp, or other available communication channels.

3. Delivery Time

After dispatch, estimated delivery generally takes:

3-7 BUSINESS DAYS

Delivery time may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

The delivery estimate shown at checkout, where applicable, should be considered the most relevant estimate for your order.

4. Shipping Charges

Standard shipping charges on Pay On Delivery are:

Rs. 49/-

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

5. Shipping Methods

Orders may be shipped through trusted courier and logistics partners, including:

• Shiprocket

The shipping partner may be selected based on delivery location, availability, serviceability, and other logistical considerations.

6. Order Tracking

Once your order has been dispatched, we will provide a tracking number or tracking link where available.

You can use the tracking information to check the status of your shipment.

If you do not receive tracking information within 50 hours after placing your order, please contact us at contact@boxythreads.com.

7. Delivery Issues

Please ensure that your name, address, PIN code, and contact number are correct when placing an order.

If a shipment is delayed, marked as delivered but has not been received, or is returned to us due to an incorrect/incomplete address or repeated delivery attempts, please contact us as soon as possible.

We will work with the relevant courier partner to investigate the issue and provide an appropriate resolution.

8. Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• Severe weather

• Natural disasters

• Public holidays

• Courier disruptions

• Transportation delays

• Address or PIN-code issues

• High order volumes

• Government restrictions or other unforeseen events

We appreciate your patience in such circumstances.

9. Damaged Packages

If your package appears visibly damaged at the time of delivery, please contact us at contact@boxythreads.com as soon as possible.

Where appropriate, we may request photographs, videos, packaging details, or other information to investigate the issue.

10. International Shipping

BOXY THREADS currently does not offer international shipping.

If international shipping becomes available in the future, this section will be updated with the applicable countries, shipping charges, delivery times, customs duties, and other relevant information.

11. Contact Us

For shipping-related questions or assistance, please contact:

BOXY THREADS
Email: contact@boxythreads.com                                                                                Phone: 9762825445

We will do our best to assist you with your shipment.

Effective Date: 20 October 2026